February 13, 2025 · Applied Cybernetics Group
CVE-2024-57727 — SimpleHelp SimpleHelp
known ransomware use
SimpleHelp Path Traversal Vulnerability
- Added to KEV
2025-02-13- Federal due date
2025-03-06- Vendor
- SimpleHelp
- Product
- SimpleHelp
- EPSS
- 99.9th percentile (score 0.952, as of
2026-07-13) - NVD CVSS v3.1
- —
- Ransomware use
- Known
- ATT&CK
- T1003 , T1059 , T1190 , T1552.001 , T1552.004 · signal rollup
- Upstream
- https://nvd.nist.gov/vuln/detail/CVE-2024-57727
CISA short description
SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.
Required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.